FB - Feedback, for sending information to ChaCha.
HQ - Headquarters. The almighty ChaCha.
IS - InfoSeeker, the person making the call or sending the text message to ChaCha
KB - Knowledgebase, the place you can go to ind out whatever you need to know....sometimes.
PAQ - Previously Asked Question
PMM - Pay Me Monthly
PMN - Pay Me Now
QA - Quick Answer (ChaCha's Quick Answers 101) (ChaCha's approved Quick Answers)
QC - Quality Control - ChaCha's Quality Assurance team that audits Guides' responses to queries.
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